Registration Information: We collect personal identifiers such as your name, email address, company, telephone number, username and credentials, professional or employment related information, URL to a third-party website, username and email address, and credentials such as your password, during account creation.

Business Information: We collect customer vehicles information, including, without limitation, in connection with the transportation of loads, which may include, DOT/MC number, the license plate number, make and model, costs and payments, we collect information regarding the driver(s) operating and/or driving the customer vehicle, including but not limited, the driver' name, drives license, phone number, payroll information and preferences.

Referral Information: We collect name, email and company information related to any referral details you provided to us

Payment and Billing Information: If you make a purchase or engage in other financial transactions, we only collect your payment history, all payments handled exclusively by our third-party payment processor.

Files and Content: We collect any text, photographs, documents, or other files you upload to our Service; and if you send us email messages or other communications, we collect and retain those communications.

Ratings and Feedback: We collect any feedback or ratings you provide, including through written communications and via surveys.

Log Information: We log information about your use of the Services, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to the Services.

Device Information: We collect information about the computer or mobile device you use to access the Services, including the hardware model, operating system and version, unique device identifiers and mobile network information.

Information Collected by Cookies and Other Tracking Technologies: We and our service providers use various technologies, including cookies and web beacons, to collect information about you when you interact with our Services, including information about your browsing behavior and user experience, track which areas and features of the Services are popular and count visits. We may also collect information using web beacons (also known as "tracking pixels"). Web beacons are electronic images that may be used in the Services or emails and help deliver cookies, count visits, understand usage and campaign effectiveness and determine whether an email has been opened and acted upon. We may also collect information about your browsing behavior through real time user session recordings and by using web analytics services, such as Google Analytics.

Providing Services: We use your information to perform system maintenance, upgrades, develop our Services and design new functionality

Communicating with You: We use your personal information to communicate with you about our Services via different channels (e.g., by phone or email) and to respond to your requests. We may record and process communications for training, quality assurance, and administration purposes. If required under applicable law, we will obtain your prior consent or give you the option to object to a call being recorded.

Advertising and Marketing: We use your personal information to send you promotional messages, marketing, advertising, and other information based on your preferences, and to personalize, measure, and improve our advertising. We may also use personal information to administer referral programs, rewards, surveys, sweepstakes, contests, or other promotional activities.

Other Purposes: To comply with a legal or regulatory obligation, or for a specific purpose that we communicate to you or as otherwise permitted by applicable law.

Service Providers: We share your personal information with service providers who process the information on our behalf to provide or improve our Service. For example, our service providers may perform payment processing, customer support ticketing, network data transmission, web analytics, marketing operations, security, online advertising, and other similar services. In circumstances where we are seeking professional assistance in reviewing or improving our business operations, we may also provide your personal information to auditors and professional advisers like bankers, consultants, lawyers, accountants, and insurers.

Financial Information: To use certain aspects of our Services, we may require credit or debit card account information or bank account information. By submitting such information through the Services, you expressly consent to the sharing of your information with relevant third-parties you are connected to through our Services, third party merchants, billing processors, and payment processors. These third parties may store your credit or debit card account information so you can use our services in the future. We do not have your complete credit or debit card account information, store your credit or debit card account information, or have direct control over or responsibility for your credit or debit card account information. While we require that such third-party merchants, billing processors, and payment processors use reasonable procedures to help protect your credit or debit card information, we cannot guarantee that transmissions of your credit or debit card account information or personal information will always be secure or that unauthorized third parties will never be able to defeat the security measures taken by us or our third-party service providers. We assume no liability or responsibility for disclosure of your information due to errors in transmission, unauthorized third-party access, or other causes beyond our control.

Security: We use your personal information as part of our efforts to maintain, monitor and secure our Sites and Services. We may disclose personal information if we believe it is necessary or appropriate to: (a) Prevent, detect, mitigate, and investigate potential security issues, fraudulent or illegal activity on our Services; (b) Prevent physical harm or financial loss; or (c) Protect the rights or property of ourselves, our customers, or others, including enforcing our agreements, terms, and policies – this includes exchanging information with other companies and organizations.

Legal Disclosure: In certain cases, we may have a legal obligation to collect, use, or retain your personal information. We may disclose your personal information if we are required to do so by law or legal process (such as a court order) or in response to a request by law enforcement authorities or regulatory request.

Access, Editing and Deletion: You can submit a request to access, edit or delete your personal information, or withdraw consent, by emailing us at privacy@ten4intelligence.com.

Direct Marketing: If you would like to opt out of receiving direct marketing mail or promotional emails from us, please contact us at privacy@ten4intelligence.com. Please understand that if you opt out of receiving promotional correspondence from us, we may still contact you in connection with your Account, activities, transactions, and communications with us.

California Shine the Light: Customers who are residents of California may request information concerning the categories of personal information (if any) We share with service providers or vendors for their direct marketing purposes. If you would like more information, please submit a request to us by emailing us at privacy@ten4intelligence.com.